Hi Peter All unpacked and no problems with either parasols or bases thank you. Already have one parasol up and working, the other and base will be stored until required by visitors/family. The quality of the parasols and bases are first class and we are delighted with our purchases, particularly the colour of the parasol! Many thanks for all your help and support. We will certainly recommend you to friends and neighbours. Best wishes to you and all at the company. Kind regards Kevin